"Exceptional quality, value, and professionalism."
My wood stove was not drafting as well as we had been accustomed. I called several chimney sweeps and Kari at SirVent of Charlotte was the first to respond. She told me that Chris would come to my home and conduct a no-cost inspection and provide recommendations and an estimate. Chris and Brian came to my house and spent about two hours examining the chimney and even pulling out the woodstove slightly to examine the vent pipe. The stove is a Grizzly, no longer manufactured, and is quite heavy - over 400 lbs. Chris and Brian went to work, no problem, using specialty tools and skill to thoroughly inspect everything. Chris provided a written (emailed) estimate that day, complete with images up and down the chimney.
We agreed on the work to be done and scheduled a date. Kari called the day before the scheduled date to confirm everything. Chris and Brian showed up on time and did exactly the work they said they would accomplish. It was hard work with a couple of unexpected issues they had to work through, but it was accomplished neatly, efficiently, and safely.
Chris and Kari run an excellent business and the communications, knowledge, methods, equipment, billing, and cheerfulness all are top notch. If you want the job done right, call SirVent; their team will square you away!