"I will use SirVent from now on for all my fireplace needs!"

      Our chimney was deemed unusable due to 3rd-degree creosote, despite having it cleaned regularly by another chimney sweep. Chris did an outstanding job getting our fireplace back in use again. I will use SirVent from now on for all my fireplace needs. After 2 years of being unused, I can’t wait to sit in front of the fire again. Absolutely recommend SirVent!

      Jenny S.
      "Very professional and meticulous!!"

      SirVent has inspected and cleaned my fireplace and it looks brand new! They then returned to install a new gas grill and supply line to passcode. Very professional and meticulous!! I highly recommend!

      Jackie S.
      "Responsive, skilled, professional, friendly!"

      What a great experience! Responsive, skilled, professional, friendly. I thought I would never find a company to repair our chimney...old, damaged, leaking and up there! Happened on Sirvent and am so happy I did. The weather didn't want to cooperate but Chris and Brian stayed at it and the result is impeccable. Such attention to detail...such attention to the customer experience. The model for how a business should be run. Thanks Chris, Brian and Kari!

      Robin R.
      "Exceptional quality, value, and professionalism."


      My wood stove was not drafting as well as we had been accustomed. I called several chimney sweeps and Kari at SirVent of Charlotte was the first to respond. She told me that Chris would come to my home and conduct a no-cost inspection and provide recommendations and an estimate. Chris and Brian came to my house and spent about two hours examining the chimney and even pulling out the woodstove slightly to examine the vent pipe. The stove is a Grizzly, no longer manufactured, and is quite heavy - over 400 lbs. Chris and Brian went to work, no problem, using specialty tools and skill to thoroughly inspect everything. Chris provided a written (emailed) estimate that day, complete with images up and down the chimney.

      We agreed on the work to be done and scheduled a date. Kari called the day before the scheduled date to confirm everything. Chris and Brian showed up on time and did exactly the work they said they would accomplish. It was hard work with a couple of unexpected issues they had to work through, but it was accomplished neatly, efficiently, and safely.

      Chris and Kari run an excellent business and the communications, knowledge, methods, equipment, billing, and cheerfulness all are top notch. If you want the job done right, call SirVent; their team will square you away!

      Donnie S.
      "100% satisfied!"

      I was 100% satisfied with the customer service from the lady who scheduled our work, and from the chimney service we received from Chris. He was extremely knowledgeable and professional!
      He installed a mesh cap on our chimney so we would not be invaded by any more chimney sweeps. I have recommended Sir Vent to my neighbors and friends, and plan to have them back out to service our gas logs and dryer vent.

      Sam and Shannon L.
      "Quick and easy!"

      SirVent Chimney and Venting Services is an awesome company. Quick and easy appointment set up. Call to verify appointment, and give a 1 hour window. Chris arrived on time, was very knowledgeable about the smoking issue we were having with our fireplace. Recommended a cleaning, which was reasonable priced, as our first step. If this doesn't solve the issue, we may need to replace the chimney cap. Loved that he was honest, and doesn't attempt to make you spend a ton of money if not needed. He was respectful of our home, and made no mess. I was home alone with my two young children, and felt very comfortable with Chris working in the house. All of our needs for our fireplace will be done with SirVent, cannot say enough good things about this company!

      Erin L.
      "Excellent service!"

      Excellent service by SirVent of Charlotte! Chris arrived on time and was very thorough with the fireplace cleaning and inspection. He explained to me the work he had completed and did a great job cleaning up! Chris was very professional. Now my gas fireplace is burning properly and we are ready for winter. Highly recommend!!

      Sharon M.
      "Very professional!"

      Very professional. Extremely knowledgeable and provide excellent service. They were very neat while working inside which is remarkable considering they have to deal with chimneys. I would definitely recommend them!!

      Edcar M.
      "Peace of mind!"

      Use them every year to check our fireplace/chimney! Someone I know and trust. Also, great for dryer vent cleaning, peace of mind for me!! Family run and I felt very comfortable with them in my house and my small children.

      Kaden G.
      "We couldn't be happier!"

      We couldn't be happier - Chris saved us a fortune as we thought of replacing our fireplace. After he maintained & repaired it, it looks brand new! Imagine a company that keeps appointments, calls when they might be late, does a fabulous job by suggesting an alternative solution that saved us, the customers, money! That's what they did!

      Suzanne R.
      "Highly Recommend!"

      I am local a REALTOR in the Lake Norman Area. I started having Chris come to all my buyer home inspections wherever there was a fireplace and what a difference it made. He is fair priced, extremely professional, and highly integrative. I highly recommend him for Chimney inspections and every other thing his firm offers. Awesome!!!

      Kathy B.
      "Very happy with service!"

      I highly recommend Sir Vent of Charlotte, they installed a Osburn wood insert and did a fantastic job! They kept my house clean, laid down drop cloths on my hardwoods, they were here on time, kept me informed, followed up, taught me how to use the stove and Chris went out of his way to ensure the electric cord for my blower made it to my outlet so I didn't have to spend extra money to have an outlet installed in my fireplace and custom made a wall plate for my stove since my fireplace was taller than a typical fireplace. Five star service, we been burning this thing up and love it...very happy with stove & service!

      Jamie D.
      "Outstanding job!"

      Chris came out and did an outstanding job fixing our gas logs. A previous company had told us we needed a new pilot system when in fact it was just a faulty wall switch. Chris immediately diagnosed it, fixed the switch and even adjusted our pilot. Would highly recommend them to anyone, thank you.

      Kevin M.
      "Super impressed!"

      We were super impressed with the results! Our 17-year-old fireplace had never been serviced and we were having difficulty keeping the pilot light lit! Now it is working like a champ and is sparkling clean! Scheduling was easy and friendly with Kari, also a follow-up call the day before to make sure that the time still worked was great. They were here on time and out within an hour. If you've ever worried about the potential mess with having your gas fireplace cleaned out, no need to worry here. Chris and Sean brought a large drop cloth & were super careful, left our den as clean as they found it... not to mention the thorough report out when finished. We will definitely use their service again! Thank you Kari, Chris, and Sean!

      Ann & Todd H.
      "Fantastic experience!"

      A fantastic experience, as always. I have a very old gas fireplace and Chris was able to get it back in great working condition again without me having to buy a new one. Would highly recommend him and SirVent to anyone!

      Sharon R.
      "Extremely knowledgeable and respectful!"

      I bought a home built in the 1920's in a historic district. Chris Stacy came to work on it: there wasn't a flue. I was losing heat through the chimney. Chris was extremely knowledgeable and respectful to maintain the exterior's look. He fixed my problem in a creative way and cleaned decades of soot off the outside bricks. I was very pleased with his work. The best part is my living room is warmer and my heating bill is lower. I highly recommend Chris and SirVent of Charlotte.

      TCP
      "Would recommend to anyone!"

      Chris and "Arn" got here early and went right to work on my very clogged up chimney...can't imagine a single thing they could have done better. I'd recommend them to anyone

      Todd I.
      "Very professional and meticulous!"

      SirVent has inspected and cleaned my fireplace and it looks brand new! They then returned to install a new gas grill and supply line to pass code. Very professional and meticulous!! I highly recommend! Jackie Smythe

      Jackie S.
      "Responsive, skilled, professional, friendly!"

      What a great experience! Responsive, skilled, professional, friendly. I thought I would never find a company to repair our chimney...old, damaged, leaking and up there! Happened on Sirvent and am so happy I did. The weather didn't want to cooperate but Chris and Brian stayed at it and the result is impeccable. Such attention to detail...such attention to the customer experience. The model for how a business should be run. Thanks Chris, Brian and Kari!

      Robin R.
      "Prompt and clean!"

      Chris was able to diagnose a problem with my gas logs that another company was unable to solve. He took the time to find out why the logs would shut off. It was actually a gas leak in the valve. He explained the issue and made sure the gas was turned off until he returned with part to fix. Both times he was prompt and clean. Would highly recommend.

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